Reception
If we can be of assistance, please call at Reception or call us by dialing “0” from your room at any time. We are always happy to assist you.
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Facilities and Services
Lobby Level
Concierge
Our Concierge will happily accommodate every guest request and assist with tours, transfers and anything else that is of interest.
Hotel Limousine
Our chauffeur‑driven limousines are at your service for airport transfers and other destinations. We would be pleased to share points of interest along the way and assist you throughout your journey. Fast‑track immigration service can also be arranged on arrival and departure to minimise inconvenience and save time at the airport. Please contact the Concierge for any enquiries.
EV Car Option
Guests may choose the EV car option for airport transfers or city explorations, offering a more sustainable way to travel. Available through Bolt and Grab, the electric drive system enhances energy efficiency, reduces fuel consumption, and minimises emissions
Valet Parking
A complimentary valet parking service is available at the Porte Cochere Entrance. Self-parking is also available on Level 2 – 4.
Security
Your safety is important to us. You can be assured of the extensive care and protection that 137 Pillars Suites and Residences Bangkok provides in case of emergency situations. Fire safety measures such as smoke detectors and sprinkler systems are in place and a fire escape plan is located at the back of the entrance door in your suite or residence with directions to the nearest exit point.
Medical Assistance
For urgent medical attention, a house-call can be arranged. Alternatively, Samitivej Hospital located on Sukhumvit Soi 49 is the nearest hospital. Please contact the Concierge if you require any medical assistance.
Babysitting
Babysitters are available by appointment. Please contact the Concierge for assistance.
Bangkok Trading Post Bistro & Bar
Our Bistro & Bar is open daily, offering creative Western classics, homemade bakes, specialty coffee, and all-day cocktails with a refined drink list. With a cozy ambiance designed to make every visit special, Bangkok Trading Post is a place you'll keep coming back to.
Please note that the dress code is smart casual. Guests wearing bathrobes will be denied entry.
Dining by Design
Breakfast, lunch, afternoon tea, dinner and late-night supper – timed to suit you. Please dial “0” to place an order.
Wifi Connection
1) Select “137 Pillars Bangkok” in Wireless Network Connection.
2) Username: Room number
3) Password: Last name
If you need to connect a laptop LAN cable, please contact us at number 0.
Neighborhood
Complimentary shuttle service to and from EmQuartier Shopping Mall/BTS Phromphong Station (in front of Dolce & Gabbana) every 30 minutes from 8 a.m. to 9 p.m. Please inform our staff in advance. Metered Taxi: Starts from 35 Baht
Nearest hospital: Samitivej Sukhumvit Hospital (5 minutes by car)
Level 6
Rajah Brooke Meeting Room & The Terrace Garden
80 square-metres meeting and special occasions space with extended lush green garden and city view. Accommodating 50 people or 80 when combined with The Terrace Garden, available for both resident and non-resident guests. Please contact the Concierge for advance reservations.
Golf Driving Range
The Outdoor Golf Driving Range and Putting Green are available for complimentary use. Please contact the Concierge for reservations.
Fitness Centre
Our gym has a range of exercise equipment and our staff are happy to assist you. Personal trainers are available for your private sessions. Open 24 hours daily.
Level 26
Our Breakfast
We offer an impressive spread of breakfast choices to kickstart your day— from International mains, Asian dishes, sweet starters, signature egg menus to healthy selections.
Suite guests can enjoy a delightful breakfast at Baan Borneo Club from 7.00 a.m. to 5.00 p.m., while residence guests can enjoy breakfast at Bangkok Trading Post from 6.00 a.m. to 2.00 p.m.
Baan Borneo Club
Exclusive benefits for suites guests
- Access to Baan Borneo Club (every day 7.00 a.m. – 5.00 p.m.):
- Indulge in your delicious breakfast once a day at any time of day from 7.00 a.m. - 5.00 p.m. (Not applicable for guests who book room only)
- Sit back and relax with an all-day tea, coffee and refreshments
Level 27
Pool and Jacuzzi
Our sparkling infinity edge salt water pool and separated Jacuzzi offer a perfect place to relax and enjoy some tranquility. Open from 7 a.m. - 10 p.m.
Nimitr Restaurant and Rooftop Bar
Our Nimitr restaurant offers flavourful Thai cuisine with a spectacular sunset backdrop, combining ingredients from our family farm and the surrounding region with modern culinary flair. You also have the choice of outdoor dining with sweeping views of the Bangkok skyline at Nimitr Terrace, where a range of refreshing beverages can be enjoyed.
Level 28
Nitra Serenity Centre
Our exclusive spa and wellness centre offers a full range of face and body care treatments and holistic therapies for you and your partner in complete privacy.
Level 29
Organic Herb and Vegetable Garden
Meet with our Culinary team and your Butler to choose from a range of creative options for that extra special dinner in a location to suit the occasion. Please contact your personal Butler to arrange your special dining.
Rooftop
Rooftop Pool (Exclusively for Suite Guests)
Our rooftop salt water pool is available exclusively for suite guests and is one of the most photographed and Instagrammable pools in Bangkok. Relax in our poolside cabanas between gentle swims and enjoy a selection of cocktails and culinary delights. This is an oasis to escape to and unwind from the vibrant pace of the city.
A member of our service staff is available daily at the rooftop pool from 12 p.m. to 8 p.m.
Safety and Security
We recommend the following precautionary practices for a pleasant stay.
Door Security
Use the dead-bolt to double-lock the door before retiring.
In-Room Safe Box
Please use the Safe Box located in your closet for the safekeeping of your valuables.
1) Create your 4-digit code, enter and press “Lock”
2) To open the safe, enter the 4-digit code again and open it
*Before leaving the hotel, please make sure you have not forgotten the items in the safe
Screening of Calls
If you wish to screen your incoming calls, please contact operator.
Visitors
To ensure the privacy and safety for guests and residents and by Thai law, registration is required for all persons occupying the suites and residences. For security reasons, please notify the reception of any visitors you may invite to your suite or residence.
Smoking Facilities
Smoking is allowed only in designated outdoor areas. Smoking in non-smoking areas is illegal and any violations may result in fines according to the hotel policy. Smoking is not allowed inside the suites or residences. Please smoke only on your balcony with the door closed to prevent the smoke from entering the room. Ashtrays are available upon request. Please leave the ash tray outside also to prevent the odour from coming into the room. Smoking in a non-smoking room or non-smoking area will result in a fine of THB 5,000 per offence.
Security
Uniformed security officers are on duty around the clock. Should you notice anything amiss, please contact the hotel Duty Manager by dialing “0”.
Fire and Emergency Procedures
In the event of an emergency, please follow the instructions from our team members including evacuation procedures if necessary. To report any emergencies, please dial “0” for the operator.
Fire Safety
If You Discover a Fire
Raise the Alarm
Upon detection of any fire or smoke, break the glass of the nearest fire alarm call point or call the Operator on extension “0”.
If Possible, Fight the Fire
Use the nearest fire extinguisher or the fire hose to put out the fire. However, do not put yourself at risk.
Do Not Attempt to Pack Belongings
Time is precious. Do not attempt to pack your things, save your life first.
Evacuate
Should the fire get out of control, close all doors behind you and leave the building immediately via the EXIT staircase. DO NOT USE THE ELEVATORS.
If You Are Trapped in Your Suite or Residence
Inform the Operator of Your Presence
Call the Operator or signal the people below from your window to attract their attention.
Keep the Fire and Smoke Out
Wet towels or sheets and wedge these under the door to prevent smoke from entering the room.
Fire and Life Safety Information
Our fire prevention and life safety system includes strategically located smoke and heat detectors that are monitored round the clock by our Security Centre. We encourage you to develop good safety habits and ask you to note the following points when you check in to your new home:
Fire Escape
Locate the two nearest EXITS to your apartment, walk down to the EXIT in order to know the way out.
Fire Alarm Call Points
Know where these are located, and study how to operate them.
Fire Hose Cabinets
Know the location and contents of the Fire Hose Cabinets.
First Fire Alarm Signal
If you hear the first fire alarm bell, remain alert and prepare yourself to evacuate the building.
Second Fire Alarm Signal
If you hear the second, continuous, fire alarm signal, or if instructed to evacuate by other means, leave immediately by the nearest EXIT staircase. For you own safety DO NOT USE THE ELEVATORS.
Notice
137 Pillars Suites & Residences Bangkok will not be held responsible for the guest’s property in case of loss or damage as follows;
- The loss or damage occurs in the suites or residences.
- If the property that has been lost or damaged is as follows: 1.1 is money, gold, traveler cheques, jewelry, or other valuable items, 137 Pillars Suites & Residences Bangkok shall not take responsibility over 5,000 Thai Baht unless guest declares and deposits his/her property with 137 Pillars Suites & Residences Bangkok.
137 Pillars Suites & Residences Bangkok shall not be liable for any loss or damage by the cases below;
- The case is beyond the control of 137 Pillars Suites & Residences Bangkok.
- The existing condition of article.
- The loss or damage is made by guest or visitor.
137 Pillars Suites & Residences Bangkok Pet Policy
137 Pillars Suites & Residences Bangkok is a non-pet friendly hotel. We apologize for any inconvenience this may cause.