Reception
If we can be of assistance, please call at Reception or call us by dialing “0” from your room at any time. We are always happy to assist you.
Hotel Directory
Facilities and Services
Lobby Level
Concierge
Our Concierge will happily accommodate every guest request and assist with tours, transfers and anything else that is of interest.
Hotel Limousine
Our chauffeur driven limousines are available for airport transfers and other destinations. We would be pleased to explain the points of interest and assist you with the journey. The fast track immigration service can be arranged on arrival and departure to reduce inconvenience and save time at the airport. Please contact the Concierge for any enquiries.
Valet Parking
A complimentary valet parking service is available at the Porte Cochere Entrance. Self-parking is also available on Level 2 – 4.
Security
Your safety is important to us. You can be assured of the extensive care and protection that 137 Pillars Suites and Residences Bangkok provides in case of emergency situations. Fire safety measures such as smoke detectors and sprinkler systems are in place and a fire escape plan is located at the back of the entrance door in your suite or residence with directions to the nearest exit point.
Medical Assistance
For urgent medical attention, a house-call can be arranged. Alternatively, Samitivej Hospital located on Sukhumvit Soi 49 is the nearest hospital. Please contact the Concierge if you require any medical assistance.
Babysitting
Babysitters are available by appointment. Please contact the Concierge for assistance.
Bangkok Trading Post Bistro & Deli
Our Bistro & Deli is open for all-day casual dining or take-away and serves high quality Western and Asian comfort cuisine; artisanal breads, pastries, pizzas and a selection of delicacies from Thailand and other regions. Please note the dress code is smart casual. Guests wearing bathrobes will be denied entry.
Dining by Design
Breakfast, lunch, afternoon tea, dinner and late-night supper – timed to suit you. Please dial “0” to place an order.
Wifi Connection
1) Select “137 Pillars Bangkok” in Wireless Network Connection.
2) Username: Room number
3) Password: Last name
If you need to connect a laptop LAN cable, please contact us at number 0.
Neighborhood
Complimentary shuttle service from hotel to EmQuartier Shopping Mall/BTS Phromphong station every hour. Please inform our staff in advance.
Metered Taxi: Starts from 35 Baht
Nearest hospital: Samitivej Sukhumvit Hospital (5 minutes by car)
Our Breakfast
A wide range of our curated breakfast selection is available from 7 a.m. onwards at Bangkok Trading Post for residences guests and at Baan Borneo for suites guests.
Level 6
Rajah Brooke Meeting Room & The Terrace Garden
80 square-metres meeting and special occasions space with extended lush green garden and city view. Accommodating 50 people or 80 when combined with The Terrace Garden, available for both resident and non-resident guests. Please contact the Concierge for advance reservations.
Golf Driving Range
The Outdoor Golf Driving Range and Putting Green are available for complimentary use. Please contact the Concierge for reservations.
Fitness Centre
Our gym has a range of exercise equipment and our staff are happy to assist you. Personal trainers are available for your private sessions. Open 24 hours daily.
Level 26
Baan Borneo Club
Exclusive benefits for suites guests
- Access to Baan Borneo Club (daily 7 a.m. – 7 p.m.):
- Indulge in your delicious breakfast once a day at any time of day from 7 a.m. - 5 p.m. (Not applicable for guests who book room only)
- Sit back and relax with an all-day tea, coffee and refreshments
- Complimentary daily sundowner drinks between 6 p.m. – 7 p.m.
Level 27
Pool and Jacuzzi
Our sparkling infinity edge salt water pool and separated Jacuzzi offer a perfect place to relax and enjoy some tranquility. Open from 7 a.m. - 8 p.m.
Nimitr Restaurant and Marble Bar
Our fine-dining restaurant Nimitr, meaning “Special Dream” in Thai, is located on level 27 of the hotel and offers elegant seasonally inspired dishes in a beautiful and intimate indoor setting. You also have the choice of outdoor dining with sweeping views of the Bangkok skyline at Marble Bar, where a range of refreshing beverages can be enjoyed.
Level 28
Nitra Serenity Centre
Our exclusive spa and wellness centre offers a full range of face and body care treatments and holistic therapies for you and your partner in complete privacy.
Level 29
Organic Herb and Vegetable Garden
Meet with our Culinary team and your Butler to choose from a range of creative options for that extra special dinner in a location to suit the occasion. Please contact your personal Butler to arrange your special dining.
Rooftop
Infinity Sky Pool (Exclusively for Suite Guests)
Our rooftop infinity salt water pool is available exclusively for suite guests and is one of the most photographed and Instagrammable pools in Bangkok. Relax in our poolside cabanas between gentle swims and enjoy a selection of cocktails and culinary delights. This is an oasis to escape to and unwind from the vibrant pace of the city.
Safety and Security
We recommend the following precautionary practices for a pleasant stay.
Door Security
Use the dead-bolt to double-lock the door before retiring.
In-Room Safe Box
Please use the Safe Box located in your closet for the safekeeping of your valuables.
1) Create your 4-digit code, enter and press “Lock”
2) To open the safe, enter the 4-digit code again and open it
*Before leaving the hotel, please make sure you have not forgotten the items in the safe
Screening of Calls
If you wish to screen your incoming calls, please contact operator.
Visitors
To ensure the privacy and safety for guests and residents and by Thai law, registration is required for all persons occupying the suites and residences. For security reasons, please notify the reception of any visitors you may invite to your suite or residence.
Smoking Facilities
Smoking is allowed only in designated outdoor areas. Smoking in non-smoking areas is illegal and any violations may result in fines according to the hotel policy. Smoking is not allowed inside the suites or residences. Please smoke only on your balcony with the door closed to prevent the smoke from entering the room. Ashtrays are available upon request. Please leave the ash tray outside also to prevent the odour from coming into the room. Smoking in a non-smoking room or non-smoking area will result in a fine of THB 5,000 per offence.
Security
Uniformed security officers are on duty around the clock. Should you notice anything amiss, please contact the hotel Duty Manager by dialing “0”.
Fire and Emergency Procedures
In the event of an emergency, please follow the instructions from our team members including evacuation procedures if necessary. To report any emergencies, please dial “0” for the operator.
Fire Safety
If You Discover a Fire
Raise the Alarm
Upon detection of any fire or smoke, break the glass of the nearest fire alarm call point or call the Operator on extension “0”.
If Possible, Fight the Fire
Use the nearest fire extinguisher or the fire hose to put out the fire. However, do not put yourself at risk.
Do Not Attempt to Pack Belongings
Time is precious. Do not attempt to pack your things, save your life first.
Evacuate
Should the fire get out of control, close all doors behind you and leave the building immediately via the EXIT staircase. DO NOT USE THE ELEVATORS.
If You Are Trapped in Your Suite or Residence
Inform the Operator of Your Presence
Call the Operator or signal the people below from your window to attract their attention.
Keep the Fire and Smoke Out
Wet towels or sheets and wedge these under the door to prevent smoke from entering the room.
Fire and Life Safety Information
Our fire prevention and life safety system includes strategically located smoke and heat detectors that are monitored round the clock by our Security Centre. We encourage you to develop good safety habits and ask you to note the following points when you check in to your new home:
Fire Escape
Locate the two nearest EXITS to your apartment, walk down to the EXIT in order to know the way out.
Fire Alarm Call Points
Know where these are located, and study how to operate them.
Fire Hose Cabinets
Know the location and contents of the Fire Hose Cabinets.
First Fire Alarm Signal
If you hear the first fire alarm bell, remain alert and prepare yourself to evacuate the building.
Second Fire Alarm Signal
If you hear the second, continuous, fire alarm signal, or if instructed to evacuate by other means, leave immediately by the nearest EXIT staircase. For you own safety DO NOT USE THE ELEVATORS.
ประกาศ
โรงแรมจะรับผิดชอบทรัพย์สินของผู้เข้าพักกรณีเกิดความสูญหายหรือเสียหาย ดังนี้
- ในกรณีที่การสูญหายหรือเสียหายเกิดขึ้นในโรงแรม
- หากทรัพย์สินที่สูญหายหรือเสียหายตามข้อ 1.1 เป็นประเภท เงิน ทอง ธนบัตร ตั๋วเงิน อัญมณี หรือของมีค่าอื่นๆ โรงแรมจะรับผิดชอบไม่เกิน 5,000 บาท เว้นแต่ผู้เข้าพักจะได้ฝากและแจ้งราคาแห่งทรัพย์สินนั้นไวกับทางโรงแรม
โรงแรมขอสงวนสิทธิ์ในความรับผิดชอบ หากความสูญหายหรือเสียหายดังกล่าวเกิดขึ้นเพราะเหตุดังต่อไปนี้
- เหตุสุดวิสัย
- เหตุแห่งสภาพของทรัพย์สินนั้นๆ
- เป็นความรับผิดชอบของผู้เข้าพัก บริวาร หรือบุคคลที่เข้าพักให้การต้อนรับ